• Server Provider
    75 replies, posted
  • Avatar of Bambo.
  • Right now we're with Daemon Servers and they are absolutely fantastic but we keep getting DoS'ed.etc and the game server being nulled and blocked for 12 hours. Is there any alternative which has DoS protection? I've tried Xenonservers but the ping we got was absolutely godawful! We have 32/32 most days. Any help is awesome.
  • Avatar of Staneh
  • Ukgame is pretty good, It's also hosted in the UK, so that gives a good ping for the most of us in Europe. I don't know if it has DDos protection though.
  • Avatar of Bawbag
  • What size of DoS/DDoS attacks are you receiving? [QUOTE=Staneh;34048409]Ukgame is pretty good, It's also hosted in the UK, so that gives a good ping for the most of us in Europe. I don't know if it has DDos protection though.[/QUOTE] It doesn't.
  • Avatar of Bambo.
  • It varies a lot, the most recent we suspect was just a small DoS so the server acted funny for a while and then went down, but we have been attacked before and we just went straight down...
  • Avatar of Bawbag
  • [QUOTE=Bambo.;34048425]It varies a lot, the most recent we suspect was just a small DoS so the server acted funny for a while and then went down, but we have been attacked before and we just went straight down...[/QUOTE] Ask your provider for details on the attacks. If they are lower than 500mbit/s you would have no problems on a VPS or dedicated server, which would give you more control over how you defend against the attacks. Shared gameserver providers are unlikely to be of any use to you if you are being constantly attacked. (Also I recommend [url]http://fanaticalvps.com[/url], but only if the attacks are small; not a DDoS protected provider)
  • Avatar of Bawbag
  • [QUOTE=DrJenkins;34049677]Now-Servers has Cisco but we aren't currently selling.[/QUOTE] Cisco ASA 5505? Useless.
  • [QUOTE=jargen;34051556][url]http://jargen.co.uk[/url][/QUOTE] All of my rage. This is [i]exactly[/i] why server hosting people should never be allowed to have an account about their hosting. It's blatant advertising. OP asked a question, you just throw up the website [b]for your own server hosting[/b] without giving out [b]ANY[/b] details. I'm not going to rant but that's both pathetic and silly.
  • Avatar of Shepsie
  • [QUOTE=Bambo.;34047818]Right now we're with Daemon Servers and they are absolutely fantastic but we keep getting DoS'ed.etc and the game server being nulled and blocked for 12 hours. Is there any alternative which has DoS protection? I've tried Xenonservers but the ping we got was absolutely godawful! We have 32/32 most days. Any help is awesome.[/QUOTE] The attacks you are receiving are larger than 100MB a sec, but I'm not sure how much more than that they are as the datacentre we use for Daemon Servers charges £50 for 3TB of transit and 1GB line would be silly seeing as a 1GB attack over 45minutes would eat £50 of data. It may be worth looking for an umetered VPS with 1Gb uplink and as I said in the the last ticket I have no problem refunding the remaining time you have with us so you can find a soultion best for you. Also heres is the bandwdith chart for the last attack. [img]http://img233.imageshack.us/img233/4966/0f756956974b456da0f2829.png[/img]
  • [QUOTE=Jackpody;34051747]All of my rage. This is [i]exactly[/i] why server hosting people should never be allowed to have an account about their hosting. It's blatant advertising. OP asked a question, you just throw up the website [b]for your own server hosting[/b] without giving out [b]ANY[/b] details. I'm not going to rant but that's both pathetic and silly.[/QUOTE] I laughed.
  • [QUOTE=jargen;34053297]I laughed.[/QUOTE] Oh wow you're a dick. Seems like you don't care for your hosting service, you just want people to come to you so you can get some quick $.
  • Avatar of Shepsie
  • [url]http://jargen.co.uk/tos.html[/url] [QUOTE]3 - Account Termination Your account may be terminated if it provides/causes and not limited to any of the following: *Illegal/Copyrighted software *[B]Attacks of any kind that damage/disturb other customers service (Including and not limited to DDOS attacks)[/B] *High resource usage *Purposely attacking other customers *Jargen also reserves the right to terminate a account for any reason.[/QUOTE] I fail to see how this would help the OP.
  • [QUOTE=Shepsie;34053541][url]http://jargen.co.uk/tos.html[/url][/QUOTE] Its to protect ourself, we have the ability and know-how to deal with DDoS attacks. I would even give you a free trial to show we can handle it.
  • Avatar of CrispexOps
  • [QUOTE=jargen;34051556][url]http://jargen.co.uk[/url][/QUOTE] I love 24 hour hosts. Especially "we offer no refunds" ones. [quote]Jargen can not be held responsible for any issues with your server, including and not limited to: Damages caused by Jargen Staff, Hardware issues, External Attacks to your server. If you have any issues raise a support ticket and we will do our best to fix it. [/quote] So basically you can fuck up someones server, not issue any refunds, and not be liable for anything. [quote]*Jargen also reserves the right to terminate a account for any reason.[/quote] Sounds professional to me. Take your shoddy service somewhere else. And it's not called "Garrysmod" it's "Garry's Mod." What's worse than your lame-ass attempt to offer server hosting is how you've setup your site. No contact form, just an email link, and poorly structured sentences. [quote]There is a maximum of 16 servers per Dedicated servers so you will have around a Gigabyte of RAM to play around with (Only exception will be if there are multiple low slot servers on the same dedicated server)[/quote] A nice way of saying "we oversell." [quote]Its to protect ourself, we have the ability and know-how to deal with DDoS attacks. I would even give you a free trial to show we can handle it.[/quote] So you're willing to give someone a trial so the server can be DDoSed to show how well you can "handle" it. Flawless logic.
  • [QUOTE=CrispexOps;34053752]I love 24 hour hosts. Especially "we offer no refunds" ones. So basically you can fuck up someones server, not issue any refunds, and not be liable for anything. Sounds professional to me. Take your shoddy service somewhere else. And it's not called "Garrysmod" it's "Garry's Mod." What's worse than your lame-ass attempt to offer server hosting is how you've setup your site. No contact form, just an email link, and poorly structured sentences. A nice way of saying "we oversell."[/QUOTE] Wow someone is moody, and if you read other hosts ToS they cover the same grounds. You have to cover your own ass. Also 16 servers on a 8 core server with 16gb of RAM is plenty.
  • Avatar of CrispexOps
  • [QUOTE=jargen;34053775]Wow someone is moody, and if you read other hosts ToS they cover the same grounds. You have to cover your own ass. Also 16 servers on a 8 core server with 16gb of RAM is plenty.[/QUOTE] It's not "moody", I can just tell you got a few friends together, bought some VPS's, and said "let's make a server host." Prove me wrong. Show me business license's as a registered copyrighted company. My friend lives in the UK and says that copyrighted businesses must be registered with the state to carry any real "legal" copyright.
  • Avatar of amic
  • [QUOTE=jargen;34053627]Its to protect ourself, we have the ability and know-how to deal with DDoS attacks. I would even give you[B] a free trial [/B]to show we can handle it.[/QUOTE] So, how your DDoS protection looks like. Software based null routing? It ain't no use for bigger attacks, especially when you run 16 VPS/dedicated servers on one machine. [editline]4th January 2012[/editline] [QUOTE=jargen;34053627]Its to protect ourself, we have the ability and know-how to deal with DDoS attacks. I would even give you[B] a free trial [/B]to show we can handle it.[/QUOTE] So, how your DDoS protection looks like. Software based null routing? It ain't no use for bigger attacks, especially when you run 16 VPS/dedicated servers on one machine. About ToS, it is RIGHT to reserve rights to termination for any reason, look at other ToS'es, they reserve right to do anything funny with little consequences. But you should still recompensate loss of account.
  • Avatar of Shepsie
  • [QUOTE=CrispexOps;34053824]It's not "moody", I can just tell you got a few friends together, bought some VPS's, and said "let's make a server host." Prove me wrong. Show me business license's as a registered copyrighted company. My friend lives in the UK and says that copyrighted businesses must be registered with the state to carry any real "legal" copyright.[/QUOTE] He can be a sole trader in the UK which doesn't show up on the companies house website, but if he gets sued personal assets come into play.
  • [QUOTE=Shepsie;34053871]He can be a sole trader in the UK which doesn't show up on the companies house website, but if he gets sued personal assets come into play.[/QUOTE] Exactly why the ToS are so critical, You have to cover yourself. Amic: We have a host which can block connections at the ISP level plus have hardware firewalls in place. And i would gladly re-compensate the loss of a account (I have had no need to so far, and low chances i will ever have to terminate a account), as ive said the ToS are stated the way they are to just give myself protection as a sole trader. Edit: Also what gamemode are you running? I have seen HL2RP cause some real anger in the form of DDoS attacks, any idea what you have done to someone to annoy them THAT much to do such a large scale attack.
  • Avatar of amic
  • [QUOTE=jargen;34053923]Exactly why the ToS are so critical, You have to cover yourself. Amic: We have a host which can block connections at the ISP level plus have hardware firewalls in place. And i would gladly re-compensate the loss of a account (I have had no need to so far, and low chances i will ever have to terminate a account), as ive said the ToS are stated the way they are to just give myself protection as a sole trader.[/QUOTE] I totally understand and agree, and blocking at ISP level is nice, unless you get raging kids with botnets, but i think it is do-able. Hope you won't have to deal with it tho ;).
  • Avatar of CrispexOps
  • [QUOTE=jargen;34053923]Exactly why the ToS are so critical, You have to cover yourself. Amic: We have a host which can block connections at the ISP level plus have hardware firewalls in place. And i would gladly re-compensate the loss of a account (I have had no need to so far, and low chances i will ever have to terminate a account), as ive said the ToS are stated the way they are to just give myself protection as a sole trader.[/QUOTE] Then your customers should receive refunds for account termination, especially for unforeseen things like DDoS. Only a shit host would terminate your account for getting DDoSed and give nothing in return. It's not like it's their fault they got DDoSed. Nobody ever ASKS to get DDoSed.
  • Avatar of Bawbag
  • [QUOTE=CrispexOps;34053960]Then your customers should receive refunds for account termination, especially for unforeseen things like DDoS. Only a shit host would terminate your account for getting DDoSed and give nothing in return. It's not like it's their fault they got DDoSed. Nobody ever ASKS to get DDoSed.[/QUOTE] So what if said client costs you $4000 in overages? It's happened before, and it would be a kick in the teeth to owe them money [b]as well[/b] as money to your provider for an attack on them.
  • Jargen, please. You've come off as a massive dick and right now, you're just digging your own grave or pouring gasoline on a fire. You choose which one fits the best. And I'm having a hard time taking you serious with your horrible grammar and dick'ish moves.
  • Avatar of CrispexOps
  • [QUOTE=Bawbag;34054028]So what if said client costs you $4000 in overages? It's happened before, and it would be a kick in the teeth to owe them money [b]as well[/b] as money to your provider for an attack on them.[/QUOTE] Again, nobody ever asks to be DDoSed. The client is just as much of a victim as the host, but someone should pay up. As a host, you're supposed to take care of your clients. Jargen obviously wants to take your money and have no responsibility in return. There is an expectation. When you go to a fast food joint and order a burger, and it turns out to be burnt, it's standard customer care to get you a new one or to offer a refund for the unsatisfactory product.
  • Avatar of Bawbag
  • [QUOTE=CrispexOps;34054068]Again, nobody ever asks to be DDoSed. The client is just as much of a victim as the host, but someone should pay up. As a host, you're supposed to take care of your clients. Jargen obviously wants to take your money and have no responsibility in return. There is an expectation. When you go to a fast food joint and order a burger, and it turns out to be burnt, it's standard customer care to get you a new one or to offer a refund for the unsatisfactory product.[/QUOTE] Right, so if you had a server which took an entire rack offline when getting attacked, you would expect a refund when the host suspended your server/nullrouted you and asked you to resolve the problem (Which you couldn't do)? Do you really think like that? If you had a new roof fitted on your house, and then hurricane force winds hit your town, causing slates to fall off your roof, writing off a nearby porsche, would you expect the roofing company to not only pay for the damage to the car, but also refund you for the roof?!
  • [QUOTE=CrispexOps;34054068]Again, nobody ever asks to be DDoSed. The client is just as much of a victim as the host, but someone should pay up. As a host, you're supposed to take care of your clients. Jargen obviously wants to take your money and have no responsibility in return. There is an expectation. When you go to a fast food joint and order a burger, and it turns out to be burnt, it's standard customer care to get you a new one or to offer a refund for the unsatisfactory product.[/QUOTE] As i have said it is only in there to cover our own ass. We have no intention of actually terminating someones account due to a DDoS attack. We have servers that can deal with this kind of attack.